Terms & Conditions

Terms and Conditions

Pullen’s Land Work 131 Hollow View Dr SE, Cleveland, TN 37323 (423) 716-4143 pullenlandworks@gmail.com Effective Date: June 18, 2026

1. Agreement to Terms

By accessing and using the website pullenslandworktn.com (the “Site”) and services provided by Pullen’s Land Work (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms and Conditions. If you do not agree to abide by the above, please do not use this service.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on the Site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

Modify or copy the materials
Use the materials for any commercial purpose or for any public display
Attempt to decompile or reverse engineer any software contained on the Site
Remove any copyright or other proprietary notations from the materials
Transfer the materials to another person or “mirror” the materials on any other server
Violate any applicable laws or regulations
Harass, abuse, or threaten any person
Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Site
Upload viruses or malicious code
Engage in any form of automated access or data scraping

3. Disclaimer of Warranties

The materials on the Site are provided on an ‘as is’ basis. Pullen’s Land Work makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Pullen’s Land Work does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations of Liability

In no event shall Pullen’s Land Work or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the Site, even if Pullen’s Land Work or an authorized representative has been notified orally or in writing of the possibility of such damage.

5. Accuracy of Materials

The materials appearing on the Site could include technical, typographical, or photographic errors. Pullen’s Land Work does not warrant that any of the materials on the Site are accurate, complete, or current. Pullen’s Land Work may make changes to the materials contained on the Site at any time without notice.

6. Materials and Links

Pullen’s Land Work has not reviewed all of the sites linked to its Site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Pullen’s Land Work of the site. Use of any such linked website is at the user’s own risk.

7. Modifications

Pullen’s Land Work may revise these terms of service for the Site at any time without notice. By using this Site, you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the State of Tennessee, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

9. Service Description and Estimates

9.1 Free Estimates

Pullen’s Land Work provides free on-site estimates for hardscaping, excavation, drainage, demolition, retaining wall, and synthetic turf services. Estimates are provided in good faith based on:

Visual site inspection
Information provided by you
Current material and labor costs
Typical project conditions

Estimates are valid for 30 days from the date provided unless otherwise stated in writing.

9.2 Estimate Accuracy

Estimates are non-binding quotes. Actual costs may vary from the estimate if:

Site conditions differ from initial inspection
Unforeseen obstacles or complications arise
You request scope changes
Material prices change significantly
Soil or ground conditions are different than anticipated

We will notify you of material cost increases before proceeding with work.

10. Project Terms

10.1 Contract Requirements

All projects require a signed written contract before work begins. The contract specifies:

Project scope and deliverables
Timeline and milestones
Pricing and payment terms
Materials to be used
Warranties provided
Cancellation and change order policies

10.2 Site Access and Preparation

You agree to:

Provide safe access to the project site
Mark utility lines (call 811 before digging)
Remove personal items that may be damaged
Keep the area clear for our equipment
Ensure proper drainage from the site during and after project

10.3 Weather and Delays

Work schedules are subject to weather conditions. We will reschedule projects due to:

Rain or excessive moisture
Freezing temperatures
High winds
Other severe weather

We are not liable for delays caused by weather, supply shortages, or other conditions beyond our reasonable control.

10.4 Project Supervision

The property owner or authorized representative should be available during work. We are not responsible for:

Damage to existing structures not identified in the contract
Items left on or near the work site
Trespassing or theft of materials/equipment

11. Payment Terms

11.1 Payment Schedule

Payment terms are specified in the project contract. Standard payment arrangements include:

Deposit upon contract signing (typically 50% of project cost)
Balance due upon project completion

11.2 Accepted Payment Methods

We accept:

Cash
Check
Credit cards (Visa, Mastercard, American Express)
Bank transfer

11.3 Late Payments

If payment is not received by the due date:

A late fee of 1.5% per month may be charged
Work may be suspended until payment is received
Collection costs and legal fees may be charged to you

11.4 Deposits

Deposits are applied to the final invoice. Deposits are non-refundable once work has begun, except as required by law or as specified in the contract.

12. Warranties

12.1 Workmanship Warranty

Pullen’s Land Work warrants that all work is performed in a professional and workmanlike manner, consistent with industry standards for the Cleveland, Tennessee area.

12.2 Material Warranty

Materials are warranted against defects in material and installation for the period specified in the contract (typically 1 year for labor, longer for certain materials).

12.3 Warranty Limitations

Warranties do not cover:

Normal wear and tear
Damage from improper maintenance
Damage from weather extremes (floods, droughts, extreme freeze-thaw cycles)
Damage from third-party work or modifications
Improper use of the finished work

12.4 Warranty Claims

To claim warranty coverage:

Notify us in writing within 30 days of discovering the defect
Provide photographs and specific location information
Allow us to inspect the work
We will repair or replace defective work at no cost

13. Cancellations and Changes

13.1 Project Cancellation

If you cancel a project:

Cancellations more than 14 days before start date: Deposit minus 10% administrative fee is refunded
Cancellations less than 14 days before start date: Deposit is forfeited
Cancellations after work has begun: You are charged for all work completed plus all materials purchased

13.2 Change Orders

Changes to the scope of work require a written Change Order signed by both parties. Change Orders specify:

Description of changes
Impact on project timeline
Additional or reduced costs
Authorization to proceed

14. Liability and Damage

14.1 Property Damage

We carry liability insurance and will repair any damage we cause during the project. We are not responsible for:

Damage to utilities not properly marked
Damage to items you failed to remove from the work area
Damage to existing structures beyond the scope of work
Pre-existing damage

14.2 Personal Injury

You are responsible for:

Keeping people and pets away from the work site
Providing safe site conditions
Notifying us of any hazardous conditions

14.3 Insurance

We carry general liability and workers’ compensation insurance. Upon request, we can provide proof of insurance before beginning work.

15. Limitation of Liability

In no event shall Pullen’s Land Work’s total liability exceed the amount paid or owed for the specific project in question. We are not liable for:

Indirect or consequential damages
Lost profits or revenue
Loss of use
Any damages not directly caused by our negligence

16. Indemnification

You agree to indemnify and hold harmless Pullen’s Land Work from any claims, damages, or costs (including legal fees) arising from:

Your violation of these Terms and Conditions
Your misuse of the Site or services
Your negligence or willful misconduct
Third-party claims related to your use of our services

17. Dispute Resolution

17.1 Informal Resolution

Before taking legal action, either party agrees to attempt to resolve disputes through good-faith negotiation.

17.2 Mediation

If negotiation fails, the parties agree to submit disputes to mediation before pursuing litigation.

17.3 Arbitration

Any disputes arising from or relating to this agreement shall be settled by binding arbitration in Bradley County, Tennessee, according to the American Arbitration Association rules.

17.4 Small Claims Court

Either party may pursue disputes in small claims court if the claim amount qualifies.

18. Intellectual Property Rights

All content on the Site, including text, graphics, logos, images, and software, is the property of Pullen’s Land Work or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, transmit, or display any content without our written permission.

19. Testimonials and Photos

By allowing us to photograph your project or provide testimonials, you grant Pullen’s Land Work the right to use your likeness, name, and project photos for:

Marketing and promotional purposes
Website and social media display
Advertising materials
Case studies and portfolios

You may revoke this permission at any time in writing.

20. Entire Agreement

These Terms and Conditions, together with any project contract, constitute the entire agreement between you and Pullen’s Land Work regarding the use of the Site and services. If any provision is found to be unenforceable, the remaining provisions shall continue in effect.

21. Severability

If any part of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

22. Contact Information

For questions about these Terms and Conditions or to report concerns, contact us: Pullen’s Land Work 131 Hollow View Dr SE Cleveland, TN 37323 Phone: (423) 716-4143 Email: pullenlandworks@gmail.com

Last Updated: June 18, 2026

Disclaimer

These Terms and Conditions are provided for informational purposes. While they are based on common legal standards for service contractors, they should be reviewed by a local attorney licensed in Tennessee to ensure compliance with all applicable laws and your specific business needs.