Privacy Policy
Privacy Policy
Pullen’s Land Work 131 Hollow View Dr SE, Cleveland, TN 37323 (423) 716-4143 pullenlandworks@gmail.com Effective Date: June 18, 20261. Introduction
Pullen’s Land Work (“Company,” “we,” “us,” or “our”) operates the website pullenslandworktn.com (the “Site”). We are committed to protecting your privacy and ensuring you have a positive experience on our Site and when you interact with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site and use our services.2. Information We Collect
2.1 Information You Provide Directly
Contact Forms: When you submit a contact form or request a free estimate, we collect:- Your name
- Email address
- Phone number
- Property address
- Description of your project
- Any other information you voluntarily provide
2.2 Information Collected Automatically
Website Usage: We collect information about how you interact with our Site:- IP address
- Browser type and version
- Pages visited and time spent on pages
- Referring/exit pages
- Device type and operating system
- Date and time of visits
- Remember your preferences
- Understand Site usage patterns
- Improve user experience
- Track marketing effectiveness
3. How We Use Your Information
We use the information we collect for the following purposes:- Service Delivery: To provide estimates, schedule appointments, and complete hardscaping and excavation projects
- Communication: To respond to inquiries, send project updates, and follow up with customers
- Marketing: To send promotional materials, newsletters, and service updates (only if you’ve opted in)
- Site Improvement: To understand how you use our Site and improve our services
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Fraud Prevention: To detect and prevent fraudulent activities
4. Information Sharing and Disclosure
4.1 We Do NOT Sell Your Information
We do not sell, trade, or rent your personal information to third parties.4.2 We May Share Information With
Service Providers: We may share information with contractors and vendors who assist us in operating our Site and providing services (e.g., payment processors, hosting providers, email services). Legal Requirements: We may disclose information if required by law, court order, or governmental authority. Business Transfers: If we merge with, acquire, or are acquired by another company, your information may be transferred as part of that transaction. Consent: We may share information with your explicit consent.5. Data Security
We implement appropriate technical, administrative, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security. Security Measures Include:- HTTPS encryption on our Site
- Secure payment processing through trusted third-party providers
- Limited access to personal information
- Regular security assessments
6. Your Privacy Rights
Depending on your location, you may have certain rights: Access: You may request access to the personal information we hold about you. Correction: You may request that we correct inaccurate information. Deletion: You may request deletion of your information (subject to legal obligations). Opt-Out: You may opt out of marketing communications by clicking “unsubscribe” in emails or contacting us directly. To exercise any of these rights, contact us at:- Email: pullenlandworks@gmail.com
- Phone: (423) 716-4143
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies before providing personal information.8. Children’s Privacy
Our Site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we’ve collected information from a child under 13, we will take steps to delete such information and terminate the child’s account.9. California Privacy Rights (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information collected
- Right to opt out of the sale of personal information
- Right to non-discrimination for exercising your rights
10. European Privacy Rights (GDPR)
If you are a resident of the European Union, you have rights under the General Data Protection Regulation (GDPR):- Right of access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object
- Consent (where you’ve provided it)
- Contract performance (to provide our services)
- Legal obligation
- Legitimate business interests
11. Cookies and Tracking
Types of Cookies We Use:- Essential Cookies: Required for Site functionality
- Analytics Cookies: Help us understand how you use our Site
- Marketing Cookies: Used to deliver relevant advertisements
12. Contact Preferences
Marketing Communications
If you no longer wish to receive marketing communications, you can:- Click “unsubscribe” in any email we send
- Call us at (423) 716-4143
- Email us at pullenslandworks@gmail.com
- Reply “STOP” to any SMS messages
Service-Related Communications
We will continue to send service-related communications (appointment reminders, project updates, invoice notifications) regardless of your marketing preferences.13. Policy Changes
We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our Site and updating the “Effective Date.” Your continued use of our Site after changes constitutes your acceptance of the updated Privacy Policy.14. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us: Pullen’s Land Work 131 Hollow View Dr SE Cleveland, TN 37323 Phone: (423) 716-4143 Email: pullenslandworks@gmail.comLast Updated: June 18, 2026